Medical Front Desk Training Manual

Front desk university of miami clinical enterprise technologies 2 about this manual this idx training manual is written to give you a step by step guide for your classroom training and a handy reference for your daily work.

Medical front desk training manual.

Everything you need to train and continue professional development for the front desk staff from etiquette and organization tips to a checklist and worksheet templates. Front office receptionist training learning guide front office fundamentals first impressions form opinions get the most from your receptionist and front office personnel and convert a cost center into a income producing profit center for your practice. 2020 mjh life sciences and physician s practice. Front desk training is a key element in your front desk staff s understanding and respecting how you want things done.

Prepare front desk training a service agreement. Cement your front desk training with a service agreement that serves as a binding contract that will be taken seriously during the front desk training period. Sample office procedures page 5 of 98 january 2004 1. Furthered education includes programs that offer certificates and associate degree in medical front desk medical receptionist or medical administrative assistant.

Prepare your front desk staff to look and act professionally and on brand during this interactive training workshop. Let practice builders train your staff for you with our customer excellence training so you can be confident that your front desk staff is the best it can possibly be. The list of features in this manual help you use it more effectively. Schedule this course program class for delivery onsite.

Medical front office training requirements. The office will be identified near the street entrance and at the front door entrance. Facilities must be accessible to the physically disabled. Front desk resource manual a detailed review of the tasks that are to be fulfilled by a front desk employee.